Trust & privacy
Privacy Policy
A plain-language overview of the information Ansilo uses to provide the service.
Information we handle
When you create an account, we receive your email and basic account information from Supabase Authentication, including when you sign in with Google. We store the answers and help-center settings you choose to save.
Public help pages
Only answers you publish are available through your public help-center links. Draft answers and account details remain private to your workspace.
Service providers
Ansilo uses Supabase for authentication and database hosting, including Google sign-in. When you request AI assistance, the relevant support-answer text is sent to Groq to generate an improvement; you review the result before saving it. Resend helps us send transactional emails. Dodo Payments processes checkout and subscription billing. Ansilo does not store card details.
Analytics and cookies
We use Vercel Analytics for basic product and website usage measurements. It is used to understand how the service is used, not for advertising. Ansilo also uses the session cookies needed to keep you signed in. These providers may process information under their own privacy policies.
Retention and deletion
We keep account content while your account is active or as needed to provide the service. To request deletion or ask a privacy question, contact us using the address below.
Contact
Privacy requests can be sent to support@getansilo.com.
Last updated: September 5, 2026
← Back to Ansilo